Frequently Asked Questions (FAQ)

Welcome to the Rabdan Perfumes FAQ page. Here, we answer the most common questions to ensure you have a smooth shopping experience.

Orders & Shipping

You can place an order directly on our website by browsing products, adding them to your cart, and proceeding to checkout.
Currently, we ship within the UAE. For international orders, please contact us at info@rabdanperfumes.com to check availability.
Standard Delivery (UAE): 2-3 business days.
Orders can be modified or canceled within 12 hours of placing them. Please contact our support team immediately if you need changes.

Payments & Discounts

We accept:
  • Credit/Debit Cards (Visa, Mastercard, AMEX)
  • Apple Pay & Google Pay
Yes! We frequently have special offers and discounts. Sign up for our newsletter or follow us on social media to stay updated.

Returns & Refunds

We accept returns within 7 days of delivery. The item must be unused, unopened, and in its original packaging. Read our full Return Policy for details.
If eligible, you can request a refund by contacting our support team at info@rabdanperfumes.com with your order details.
Exchanges are available for defective or damaged products. Please report any issues within 48 hours of receiving your order.

Product Information

Yes! We are the exclusive distributor for premium brands like L’EAU MALIZ , Signature Royale , and Coreterno in the UAE.
Currently, we do not offer samples, but we frequently run promotions where you can receive a free tester with your order.
To maintain the quality of your perfume:
  • Store in a cool, dry place away from direct sunlight.
  • Keep the bottle tightly closed when not in use.

Contact & Support

Email: info@rabdanperfumes.com
WhatsApp: +971-55-886-3123
Address: Deira, Sekit ALKhail Building, Office 111, Dubai – UAE
Our team is available Sunday – Thursday, 9 AM – 6 PM (UAE Time).
We hope this FAQ page answers your questions! If you need further assistance, don’t hesitate to contact us. Happy shopping at Rabdan Perfumes!